WalkMe Ltd., which developed a user-friendly step-by-step guide app for apps and websites, raised $ 11 million in its third round of funding. Large-scale business partners from the United States led the round, joined by current investors Gemini Israel Ventures, Giza Venture Capital, and Mangrove Capital partners. The company has raised $ 17.5 million to date.
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Co WalkMe Online Guidance System Raises $ 5.5 Million
Website visit through the WalkMe co app raises $ 1 million
Scale partner Rory O’Driscoll will join WalkMe’s board of directors following the investment. Scale Venture Partners has already invested in an Israeli start-up uTest Ltd. and American developer of cloud content management solutions Box Ltd., which is considering an IPO.
WalkMe was founded by CEO Dan Adika, Chairman Rafi Sweary, CPO Eyal Cohen and Yuval Shalom in 2011. Its platform allows website owners to create step-by-step guides for using their sites. The platform’s goals include reducing technical support costs and improving customer interaction and engagement. The company has more than doubled its workforce in the past 12 months and continues to hire.
âWalkMe has brought a stake to the heart of the FAQ and passive offline help menus, instead providing step-by-step guidance at the point of interaction,â said O’Driscoll.
âOrganizations invest a lot of time and money in programs to improve their business and customer service. But they face complex challenges, such as low adoption rates, the need for ongoing employee training, and users’ adaptation to increasingly frequent updates in the cloud age. ” said Adika. âWe are seeing a growing market need for technology that simplifies the user experience, improves user efficiency and performance, and enables large-scale sales and smart marketing at lower cost. is where WalkMe comes into the picture.
Posted by Globes [online], Israel Affairs News – www.globes-online.com – April 1, 2014
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